Terms & Conditions
Rates. The rates shown on our booking website are per suite per night, and are inclusive of breakfast and VAT and all other taxes. Rates are subject to change without notice.
Arrival & Departure. Check-in time: our standard check-in times are between 1500 and 1900 hours. If you wish to arrive at any other time, please advise us so we can make sure we are here to welcome you. Check-out time: by 1100.
Occupancy. Please note that the MAXIMUM occupancy for each of our suites is 2 persons, and that children under the age of 12 are not accepted.
Pets. We are sorry but we are unable to accept pets.
Smoking. We are a strictly no-smoking establishment. Should you smoke in your suite, our fire system will be activated and we will charge a fee of £100 to your card for a professional cleaning of your suite to assure a no-smoking environment for our next guests.
Parking. We have an off-street parking-space for each of our suites. The parking-spaces are located in the road opposite Grove Lodge. Please advise in advance if required. Cars and their contents are parked entirely at the car-owner's risk.
Payment Policy. A valid credit/debit card is required to reserve your suite. Payment on departure can be made by credit/debit card or cash.
Cancellation Policy. Cancellations must be made by email or telephone at least 1 week prior to your planned arrival date. If you cancel less than 1 week before 15:00 on the date of your arrival or you do not arrive at all (no-show), we will charge your credit/debit card with the full value of your booking.